New clients
Your first visit, start to finish
New to the chair? Here's exactly how it works. No pressure, and no judgment about whatever your hair has been through.
- Book online. Takes about a minute. If you're not sure what to book, start with the free 15-minute consultation.
- We talk first. Your hair history, your photos, and an honest answer about what your hair can do. You'll know your full price before anything gets mixed.
- The appointment. Color services finish with a custom toner and a blowout, so you walk out seeing the finished look.
- Before you leave. A simple home-care plan and your next appointment on the books if you want it. Most color clients come back every 8 to 14 weeks.
Good questions
What should I book if I'm not sure what I need?
Book the free consultation. It's 15 minutes, online, and there's no pressure to book a service after. You'll leave knowing exactly what your hair needs and what it costs.
What should I bring to my first appointment?
Photos of hair you love, and your honest hair history: anything that's touched your hair in the last two years, including box dye, henna, and keratin treatments. The more honest the history, the better the result.
Do I need to put money down to book?
Only heavy blonding takes a $50 deposit at booking. Everything else just books. Heads up: there's a 50% fee for cancellations within 24 hours of the appointment and for no-shows.
How long will I be there?
Color appointments run about 2 to 4 hours depending on the service. Bring a book or your headphones and settle in. The exact time estimate is on each service when you book.
Where do I park?
Free parking right at the door at Mane Street Hair Studio, 1780 Eastern Blvd in Essex.